Our commitment is to maintain the quality of our jewelry and ensure your satisfaction with our services. Should you encounter any concerns, please don’t hesitate to contact us promptly, enabling us to address your issues within the stipulated time frames.

72 Hours After Service: 

If we have recently performed a piercing, changed, or inserted jewelry within the last 72 hours and the jewelry falls out or encounters any issues, we gladly offer a one-time exchange.

Defective Jewelry Within 2 Weeks:

When purchasing Jewelry from us, we offer a one-time exchange within a two-week grace period for any manufacturing defects such as; discoloration or gem detachment.

Final Sale Policy: 

Please be aware that all jewelry purchases are considered final sales. Once you’ve completed a purchase, we do not accept returns or provide refunds for any reasons other than the specific cases mentioned above.